Brought to you by Lifespan and the Cornell Institute for Translational Research on Aging (CITRA).

Improving Resident Relationships in Long Term Care is an evidence-based intervention to prevent resident-to-resident aggression (RRA) in long-term care communities.

One in five nursing home residents, and one in six assisted living residents, are involved in a resident-to-resident aggressive situation in any given month. These situations can be identified, managed, and prevented using the Improving Resident Relationships program.

This specialized training:

  • Educates staff to recognize and manage aggressive behaviors, creating a safer community for residents and staff.

  • This is an evidence-based intervention to empower staff to help prevent aggresive incidents between residents.

Two options are available for nursing home and assisted living staff training:

Training for Trainers/Coaches: Intended for key staff members at your community - nursing, social work, recreational, environmental, dietary and therapy staff, lead certified nursing aides, or other supervisors or staff mentors – this model is for leadership staff who can train, coach and support their department/team.

Full staff training: Utilize the expertise of our trainers to deliver the training to your staff, on multiple shifts, if needed.

Coming soon: Improving Resident Relationships E-learning course.

Call Anna Stetzel for training options and scheduling at 585-498-4022.

 
 
 
 

Our Trainers

Leanne Rorick

Coordinator, Lifespan/ Cornell University IRRL project. Former NY Connects director at Lifespan.

Art Mason

Art Mason

Nationally known in the field of aging and elder mistreatment. Former director of the Upstate Elder Abuse Center at Lifespan.