Our Staff

Lifespan has 160 staff in six locations. This is a photo of a few of our staff at our Main S.Clinton Avenue headquarters.

President/CEO: Ann Marie Cook
COO/Corporate Compliance: Jody Rowe
CFO: Karl Hagen
Vice President for Marketing & Communications: Mary Rose McBride
Vice President for Program: Paul Caccamise, LMSW
Associate Vice President for Care Management/Care Coordination, Christine Peck, LMSW
VP Human Resources Director: Susan Less


Division Leaders

Future Care Planning & Financial Services: Jennifer Helmbold, MPA
Finger Lakes Caregiver Institute: Katy Allen
Healthcare Initiatives: Annie Wells
Upstate Elder Abuse Center at Lifespan: Kelly Zunner-Daniels, LMSW
Lily Cafe at the Maplewood YMCA, Wolk Older Adult Center at Sibley Square: Kris Santillo

Development Director: Diana Palotas

Program Directors

Eldersource: Brittany Flanagan, BSW
Education: Anna Stetzel, LMSW
Geriatric Addiction Program: Ann Olin, CASAC
Ombudsman: Dianna Leach
Volunteer Services: Julie Cunningham
NYConnects: Judy Reding
Healthcare Initiatives: Ellen Baker, LMSW
Healthcare Initiatives: Jodi Owen, RN
Medicaid Services: LouWanda Bell, MSW


Phone Numbers

Main Lifespan Office at 1900 S. Clinton Ave.: 585-244-8400
Lifespan's Wolk Cafe at Sibley Square: 585-232-3280
"Lily" Cafe at the Maplewood YMCA: 585-341-4013
Lifespan's toll-free number: 866-454-5110
Future Care Planning Services: 585-402-7840